People rely on Facebook not only to connect with friends and family, but businesses use it to log into other services including online sales websites. However, the Facebook outage, along with others including the Cloudflare outage in 2020, and the Fastly one in June, show the problems with having a single point of failure for a vast number of online services people rely on. This one is fairly uncommon but not something that can be completely avoided. Can this sort of outage be avoided in future? How did they eventually fix it?įacebook so far has not gone into much detail about what went wrong and how it was fixed, but there were multiple reports the social media giant sent a technical team out to its servers in California to manually reset the servers where the problem originated. Thank you for bearing with us.- Facebook OctoWhy did it take so long to fix?įacebook’s own internal systems are run from the same place so it was hard for employees to diagnose and resolve the problem.Īs the Guardian’s UK technology editor, Alex Hern, put it on Twitter, “Facebook runs EVERYTHING through Facebook”, so the usual way you would fix a problem like this was also not working.įacebook staff were reportedly unable to access their own communications platform, Workplace, and were unable to access their office due to the security pass system being caught up in the outage.įacebook indicated the duration and severity of the outage meant the systems were being brought back to full capacity slowly. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. To the huge community of people and businesses around the world who depend on us: we're sorry.

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